Frequently Asked Questions (FAQ)
- How do I get started with United Global Sourcing (UGS)?
- Why should I pick UGS to manufacture my products?
- What guarantees that I will receive a quality product?
- What are UGS' payment terms?
- Net 30 days (with credit references and credit approval)
- Letter of Credit (transferable or standby)
- 50% deposit upon sample approval, 50% due at time of shipment
- 1/3 down, 1/3 upon sample approval, balance due upon receipt of goods
- Does UGS Provide Insurance?
- What is the quotation process?
- What makes UGS' quotation unique?
- Ocean/Inland Freight
- Duty/Customs Brokerage/Applicable Excise Taxes
- Banking Charges
- When will my products arrive?
- Where does UGS source the products it manufactures?
- Ultimately, what can United Global Sourcing do for my company?
Initially, we need to understand your business and expectations for your product. Please contact UGS to discuss your product or design concept, current manufacturing process and how you would like to improve your business in terms of cost savings and quality control. Please click here to find contact information - we are excited to hear from you!
UGS won't compromise quality for price. Customers work with us to reduce the cost of their materials, not to cheapen the quality of their goods. When you choose UGS, you are assured of lower-cost products and on-time deliveries with no surprises.
Our strongest guarantee is successfully producing and delivering millions of quality parts and products.
In addition, United Global Sourcing provides product liability Insurance on all items sold. A certificate of insurance can be provided upon request.
Payment terms are determined prior to placing your order and are subject to credit approval. We offer a variety of payment options to meet the needs of every customer. Arrangements include, but are not limited to, the following options:
When tooling is required, there is a 50% deposit due with order. The balance is due upon final sample approval prior to production.
UGS provides product liability Insurance on all items sold. A certificate of insurance can be provided upon request.
1. Customer determines how UGS can complement their business. This includes discussing the type of product, estimated quantities, required lead-times and special manufacturing requirements.
2. If available, customer will supply blueprints (AutoCAD DXF Files, DWG Files, IGES Files or hardcopy prints) along with 3–5 samples of the product they wish to have quoted. Details such as packaging, material specification and quality control requirements are also collected at this stage.
3. UGS will review your product with our network of pre-qualified factories.
4. UGS will obtain information from each manufacturer including samples (if available), quotes, packaging specifications, lead-times and tooling costs.
5. A detailed quote will be submitted to you. This quote will include all lead-times, packaging, tooling information and pricing delivered to your facility.
6. Upon acceptance of our quote, customer issues a purchase order for the tooling (if applicable) along with the production order. Your order is contingent upon sample approval.
The quote process takes an average of 7-14 days but could take longer depending on the complexity of your product. This will be confirmed by your UGS sales associate.
Our involvement in production of your product encompasses the design process, tooling, sample submission, quality control inspections, final production and delivery to your facility.
Using a sample, blueprint or concept you provide, UGS will assist in determining the materials and production specifications your product requires.
All prices are quoted delivered to your facility and include:
There are no surprises or hidden costs. UGS handles all foreign currency transactions and letters of credit with offshore financial institutions. Our financial strength enables us to guarantee payment to suppliers on your behalf.
Completed goods typically arrive via ocean freight 90-120 days (depending on the complexity of your project) after submission of a purchase order. This will be confirmed upon receipt of your hard copy quote from UGS. Air freight may be used to reduce transit times at an additional charge.
Our vast network of quality manufacturers established through nearly three decades of offshore manufacturing includes: Mainland China, Hong Kong, Taiwan and other parts of the Asian/Pacific Basin, Eastern Europe, India and Pakistan.
By reducing the costs involved to manufacture your product, you will increase your profit margins. It's that simple. Sourcing components and finished products from a reliable, yet less expensive offshore supplier is an ideal cost reduction solution.
In addition, eliminating the stress of managing production and sourcing your products will allow your company to focus on developing, marketing and selling your product, while UGS handles the challenges of production.
UGS will handle all the details involved in qualifying and arranging a factory for manufacturing your finished product or part. You will reduce costs, increase profits and streamline your supply chain.