We are aware that recently some of our customers or unrelated companies have received emails from individuals claiming to be from UGS. These emails typically request a product list, pricing, export documents or some other information that the sender claims that they need urgently.

If you have received an email from a Gmail address or from another free email service claiming to be from UGS, it is not authentic. Please delete this email and do not respond to it. Emails from UGS will only come from the unitedgs.com domain. If you have received an email claiming to be from UGS, even if it is one from a unitedgs.com address, and you are still not sure that it is authentic, review the tone and contents to determine whether it is real. Email addresses can be faked, and it is important to be vigilant about making sure the sender is who they say they are.

Sometimes fake emails can look authentic, and they may even have an authentic-looking signature block at the bottom. It can be difficult to tell if an message is real – if you ever receive an email from a sender claiming to be UGS and you are unsure what to do, please contact us using the information on our Contact page and we will be happy to advise you on a course of action.